I am now reading my second speculative fiction book in a month which has as a minor character an aged military official who believes that he is pregnant with a baby elephant. One book is
Singularity Sky and the other is
Jonathan Strange & Mr Norrell. Is there a historical common root that I have missed? Connection between Stross and Clark?
And on to the more open ended question...I'm musing about the subject of European (and specifically Dutch) workmen. This muse is part of an extended cloud of rage spurred on by the fact that our leak has returned after all the money we spent yesterday "fixing" it.
Here's the question, or the thought that is kind of a question. Is consumer satisfaction a significant enough benefit to build job insecurity into society?
We had virtually no choice with how we got our plumbing problem addressed. We called 13 plumbers, but because the entire construction industry takes a vacation at the same time, we couldn't find anyone to come. We finally located someone, who demanded cash up front, no guarantees. He seemed competent enough, but now it is leaking again. We have to pay them again to get them to come back. We have no other choice, since everyone else is still on vacation.
The thing that struck me is how many people have had the same or similar horror stories. Even the competent plumbers and repair men seem dilatory, expensive, messy and unreliable. And this does not begin to cover the problems with hiring people to do renovations-- the horror stories are frequent, and shocking. My own experience was dreadful, but so was the experience of virtually everybody I know who has had work done.
Did I say virtually everybody? There is one large exception group. People I know who hired in "the Polish Guys", the semi mythical groups of skilled Eastern European workmen who apparently do this magical thing-- they show up when they are expected, they stay within their predicted budget, they clean up after themselves and they deliver high quality results. The government keeps warning about the dire consequences of hiring in these grey market workers. But people keep hiring them.
The fear of the Eastern European hordes is part of what fueled opposition to the Dutch plan to remove restrictions on Eastern European workers. The Dutch workmen were afraid of being put out of work by "unfair competition", and they should be.
And as a consumer I hate it. I don't mind paying higher fees, but I do mind coming home to find my apartment a sea of paint chips and cigarettes. I mind that I don't trust any of the people who work for me. I mind that people don't show up for appointments.
I realize that there are exceptions to what I'm discussing, by the way, but I think that there is enough built up anecdotal experience to at least semi-fairly generalize.
The behaviour of the Dutch labor force, I would argue, is symptomatic of job security. There are too few workmen available. They never have to worry, it seems, about having enough work.
As a consumer, I want that to change. I want there to be competition so that I can rely on a decent standard of workmanship. I guess I'll never be able to help that gut reaction.
But how fair is that? Is competition the only way to motivate professional standards? Is it better that I be happy with the level of work, but that others be afraid of not being able to find work if they don't comply with my wishes? Am I a vicious capitalist running dog for even considering these questions?
In any case, the next time I may well consider hiring the Polish Guys myself.